Artist terms
Last updated 12 October 2026.
These terms apply to makeup artists listed on The Makeup Masterclass Artist Network ("the network"), operated by The Makeup Masterclass (Pty) Ltd.
1. Joining
Applications are reviewed by the academy. We may approve, decline, suspend or remove a profile at our discretion, including for quality, reliability, hygiene or conduct concerns.
2. Bookings
Clients book and pay The Makeup Masterclass (Pty) Ltd. Jobs are assigned to artists by the academy's system based on location, services, availability, level, experience and fairness. You may decline a job only by contacting us at least 72 hours before it. Keep your availability up to date in your portal.
3. Pay
You receive the share of each booking shown in your portal (65% unless agreed otherwise in writing). Pay is calculated per completed job and paid by EFT at the end of the month in which the job took place, to the banking details in your portal. Client prices are set by the academy. Travel charged to the client (R7/km, there and back, from the base location in your portal) is paid to you in full on top of your share.
2a. Requests
When a client chooses you, you receive a request in your portal (and by email). Accept or decline within the time shown; unanswered requests go back to the client. Once you accept and the client has paid The Makeup Masterclass, you and the client receive each other's WhatsApp number to plan the booking. You may not ask for or accept any payment directly from the client.
3a. Membership
Once approved, you keep your profile live with a monthly membership of R199 (or the amount shown in your portal), charged to your card every month through Paystack. The membership funds marketing that brings clients to the network. You can update your card or cancel any time in your portal; cancelling takes effect at the end of the month you have paid for. If a payment fails and is not resolved within 7 days, your profile is hidden and you will not receive new jobs until it is. Membership fees are not refundable for part months. The academy may offer free memberships at its discretion.
4. Clients belong to the network
You agree not to take payment directly from, or make private arrangements with, clients you meet through the network for 12 months after the booking. Client contact details are shared with you only to carry out the job. Breaching this clause may lead to removal and recovery of the lost booking value.
5. Standards
You agree to arrive on time, work hygienically (including disposable applicators and sanitised tools), use products within their shelf life, and treat clients professionally. You are an independent contractor responsible for your own tax.
6. Cancellations
If you cannot attend a job, tell us immediately so we can reassign it. Repeated late cancellations or no-shows lead to removal from the network.
7. Your photos
You confirm that portfolio photos are your own work and that you have permission from the people pictured. You allow the academy to display them on your profile and in promoting the network.
8. Privacy
We handle your personal and banking information in line with our privacy policy.